Data Privacy

Jilikobet Privacy Policy — Your Data, Handled Right

At Jilikobet, we take your privacy seriously. This policy explains exactly what personal information we collect from Philippine players, why we collect it, how it's used, who we share it with, and what rights you have over your own data.

Last updated: June 2025

Privacy First

SSL Encrypted · PDPA Aligned · No Third-Party Selling

What Jilikobet Commits To

Before diving into the full policy, here are the things that matter most to players registered on the Jilikobet platform.

We Encrypt Everything

All data transmitted between you and Jilikobet is protected by SSL/TLS encryption — the same standard used by Philippine banks. Your login details and financial info are secure in transit.

We Don't Sell Your Data

Jilikobet does not sell, rent, or trade your personal data to third-party marketers. Your information stays within the Jilikobet ecosystem except where legally required or explicitly stated.

You Can See Your Data

You have the right to request a copy of all personal data Jilikobet holds on you. Submit a request to our support team and we'll process it within 30 days, free of charge.

You Can Request Deletion

Subject to legal retention obligations, you may request that Jilikobet delete your personal data. Requests are reviewed within a reasonable timeframe and actioned where permitted.

01

About This Policy

This Privacy Policy describes how Jilikobet collects, uses, stores, and protects the personal information of players registered on the platform at jilikobet.best. It applies to all players who access or use Jilikobet services from the Philippines or any other jurisdiction.

Jilikobet is committed to protecting your privacy in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR). We treat every piece of personal information with care, and we are transparent about what we collect and why.

This policy applies in addition to our Terms and Conditions and Responsible Gaming Policy, both of which are available on this site. By registering a Jilikobet account, you confirm that you have read this Privacy Policy and consent to the processing of your personal data as described herein.

Plain language note: This policy is written to be as clear as possible. If anything is unclear, or if you have specific concerns about your data, please reach out to our support team — we're happy to explain anything in more detail.

jilikobet

Jilikobet protects the privacy of players from Boracay to BGC and everywhere in between.

02

What Personal Data We Collect

Jilikobet collects personal data from you in several ways: directly when you register an account, when you interact with the platform, and automatically through your device and browser. We only collect data that is necessary for the purposes described in this policy.

Category Data Collected How We Get It
Identity Data Full legal name, date of birth, gender, nationality Registration form, KYC documents
Contact Data Email address, mobile number, residential address in the Philippines Registration form
Verification Data Government-issued ID (passport, SSS, PhilHealth, driver's license), selfie for identity matching KYC verification process
Financial Data GCash/Maya account reference, bank account details (last four digits), transaction history Deposit/withdrawal process
Gaming Activity Game history, betting records, session duration, deposit and withdrawal activity Platform activity
Technical Data IP address, device type, browser type, operating system, cookie data Automatic collection via platform
Communications Data Support chat transcripts, email correspondence, feedback submitted Customer support interactions

We do not collect sensitive personal information beyond what is required for identity verification and legal compliance. We do not require biometric data beyond the selfie used for KYC matching purposes.

03

How Jilikobet Uses Your Personal Data

The personal data we hold on Jilikobet players is used for specific, legitimate purposes. We do not use your data in ways that go beyond what you would reasonably expect as a player on a regulated online gaming platform.

  • Account creation and management: To create, maintain, and operate your Jilikobet account, including authentication and player identification.
  • Transaction processing: To process deposits and withdrawals in PHP through your registered payment method, and to maintain accurate financial records.
  • Identity verification (KYC/AML): To verify your identity and comply with anti-money laundering obligations under Philippine law. This is a legal requirement, not optional.
  • Customer support: To respond to your queries, resolve disputes, and improve our support processes using interaction history.
  • Platform security: To detect, prevent, and investigate fraud, collusion, bonus abuse, and other prohibited activities on the Jilikobet platform.
  • Responsible gaming: To monitor gaming patterns that may indicate problem gambling and to enforce player-requested account limits or exclusions.
  • Legal compliance: To meet obligations under applicable Philippine law, including tax reporting, regulatory reporting to the gaming authority, and responding to lawful law enforcement requests.
  • Platform improvement: To analyse aggregated, anonymised usage data to improve the Jilikobet platform and user experience.
  • Marketing communications: To send you relevant promotional offers by email or SMS — only if you have opted in to receive them. You can opt out at any time.
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Jilikobet players across Davao and beyond can trust their data is handled responsibly.

04

Legal Basis for Processing

Under the Philippine Data Privacy Act (RA 10173), Jilikobet relies on the following legal bases to process your personal data:

  • Contractual necessity: Processing your identity, contact, and financial data is necessary to fulfil our agreement with you as a registered Jilikobet player and to deliver the services you've signed up for.
  • Legal obligation: KYC verification, AML monitoring, and transaction record-keeping are legally required. Jilikobet must comply with these obligations regardless of player consent.
  • Legitimate interest: Fraud prevention, platform security, and product improvement are carried out on the basis of Jilikobet's legitimate interest in running a safe and compliant gaming platform. We balance this against your privacy interests.
  • Consent: Marketing communications and the placement of non-essential cookies are only carried out with your explicit consent. You may withdraw consent at any time.

Note: Where Jilikobet relies on consent as a legal basis, you always have the right to withdraw that consent. Withdrawing consent will not affect any processing that was already carried out before the withdrawal.

05

Cookies and Tracking Technologies

Jilikobet uses cookies and similar tracking technologies to operate the platform, remember your preferences, keep your session active while logged in, and analyse how the platform is used. Here's a breakdown of what we use and why.

  • Essential cookies: Required for the platform to function. These keep you logged in, maintain your session state, and enable core features like the bet slip and wallet. These cannot be disabled without breaking platform functionality.
  • Analytics cookies: Used by Jilikobet's internal analytics tools to understand how players navigate the site, which games are most popular, and where technical issues occur. This data is aggregated and not used to identify individuals.
  • Preference cookies: Remember settings like your preferred language, display preferences, and notification configuration so you don't have to set them each visit.
  • Marketing cookies: Only placed with your explicit consent. Used to ensure that any Jilikobet promotions you see are relevant to your interests and gaming activity.

You can manage cookie preferences through the cookie settings panel available in your Jilikobet account settings. You can also manage cookies through your browser settings, though disabling essential cookies may affect your ability to use the platform.

06

Sharing Your Personal Data

Jilikobet does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data only in the following limited circumstances:

  • Payment processors: Your financial data is shared with payment service providers (GCash, Maya, GrabPay, Coins.ph, banking partners, Visa/Mastercard networks) solely to process your transactions. These providers handle your data under their own privacy policies and applicable financial regulations.
  • Identity verification partners: Jilikobet may use accredited third-party KYC service providers to verify the documents you submit. These partners are contractually bound to use your data only for the verification purpose.
  • Regulatory and law enforcement authorities: Jilikobet may be required by law to share data with the Philippine gaming authority, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or law enforcement agencies where legally required.
  • IT and infrastructure providers: Cloud hosting, database management, and security vendors who support the Jilikobet platform operate under strict data processing agreements that prohibit them from using your data for their own purposes.
  • Auditors and legal advisors: In the context of legal compliance, disputes, or regulatory audits, Jilikobet may share relevant player data with licensed professional advisors who are bound by confidentiality obligations.

Our standard: Whenever Jilikobet shares data with a third party, we require appropriate data protection agreements to be in place. We do not share more data than is necessary for the specific purpose.

jilikobet

Whether you play from BGC or the province, your Jilikobet data is always handled securely.

07

How We Protect Your Data

Jilikobet implements a combination of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption: All data transmitted between your device and Jilikobet servers is encrypted using industry-standard TLS protocol.
  • Password hashing: Your account password is never stored in plain text. It is hashed using a secure one-way algorithm so that even Jilikobet staff cannot view your actual password.
  • Access controls: Only authorised Jilikobet personnel with a legitimate need are permitted to access your personal data. Access is logged and monitored.
  • Data minimisation: We only collect and store the data that is strictly necessary for the purposes described in this policy. We do not retain data longer than required.
  • Regular security reviews: Jilikobet conducts periodic security assessments to identify and address potential vulnerabilities in the platform and its underlying infrastructure.
  • Incident response procedures: In the event of a data breach, Jilikobet has procedures in place to contain the incident, assess the impact, notify affected players, and report to the National Privacy Commission within the required timeframe under Philippine law.

While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security. You play a role too — use a strong, unique password for your Jilikobet account and never share your login details with anyone.

08

Data Retention

Jilikobet retains your personal data for as long as your account is active, and for a period after account closure as required by law and legitimate business purposes. Specific retention periods are as follows:

  • Account and identity data: Retained for the duration of your account plus a minimum of five years after account closure, to comply with AML obligations under Philippine law.
  • Transaction records: Retained for a minimum of five years from the date of each transaction in compliance with financial record-keeping requirements.
  • Support communications: Retained for up to three years to assist with dispute resolution and service improvement.
  • Marketing data: Retained only while you remain opted in to marketing communications. Upon opt-out, your details are removed from active marketing lists promptly.
  • Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be used to identify individual players.

Once personal data is no longer required and the retention period has expired, Jilikobet securely deletes or anonymises the data in accordance with our internal data destruction procedures.

09

Your Rights Under Philippine Data Privacy Law

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to the personal data Jilikobet holds about you. You may exercise any of these rights by contacting our support team.

Right to Access

You can request a copy of all personal data Jilikobet holds on you. We will provide this within 30 days at no charge.

Right to Rectification

If any personal data we hold is inaccurate or incomplete, you have the right to have it corrected. Contact support with the correct information.

Right to Erasure

You may request deletion of your personal data. Subject to legal retention obligations, Jilikobet will act on verified erasure requests promptly.

Right to Object

You may object to processing carried out on the basis of legitimate interest, including direct marketing. Processing will stop unless we demonstrate a compelling legitimate reason.

Right to Portability

Where technically feasible, you may request your personal data in a structured, commonly used format so you can transfer it to another provider.

Right to File a Complaint

If you believe Jilikobet has mishandled your personal data, you may file a complaint with the Philippine National Privacy Commission (NPC).

10

Children's Privacy

Jilikobet does not knowingly collect personal data from individuals under the age of 21. Our platform is intended exclusively for adult players who meet the minimum age requirement set by Philippine gaming regulations. Registration requires confirmation of age, and Jilikobet may request proof of age at any time.

If Jilikobet becomes aware that personal data has been collected from an underage individual, that account will be suspended immediately, any associated funds will be handled in accordance with our Terms and Conditions, and the personal data will be deleted as quickly as possible.

If you are a parent or guardian and believe your child has registered on Jilikobet, please contact us immediately at support@jilikobet.best. We take underage access seriously and will act promptly on any such report.

11

Marketing Communications

Jilikobet sends promotional emails, SMS notifications, and in-platform messages about new games, bonuses, promotions, and platform updates. We only send marketing communications to players who have opted in to receive them.

You can manage your communication preferences at any time:

  • Email marketing: Unsubscribe using the link in the footer of any Jilikobet marketing email, or update your preferences in your account notification settings.
  • SMS marketing: Reply STOP to any Jilikobet promotional SMS, or disable SMS marketing in your account notification settings.
  • In-platform notifications: Manage push notification preferences directly in your Jilikobet account settings.

Opting out of marketing communications will not affect transactional messages — you will still receive important account notifications such as deposit confirmations, withdrawal updates, and security alerts. These are not marketing messages and cannot be disabled while your account is active.

Jilikobet will never send marketing messages on behalf of third-party brands using your contact information. If you receive a Jilikobet-branded marketing message you did not opt in to, please report it to support@jilikobet.best.

12

Updates to This Privacy Policy

Jilikobet reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, platform features, or applicable Philippine law. When material changes are made, we will notify registered players by email and/or by placing a prominent notice on the platform.

The date at the top of this page reflects when the policy was last updated. We encourage you to review this policy whenever you receive a notification of changes. Continued use of the Jilikobet platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

If you disagree with any changes to this policy, you may close your account and request deletion of your personal data by contacting our support team.

13

Contact Us and Privacy Complaints

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Jilikobet has handled your personal information, please get in touch with us:

  • Email: support@jilikobet.best — mark your subject line "Privacy Request" for faster routing.
  • Live Chat: Available 24/7 from the Jilikobet platform. For complex data requests, email is recommended so we can respond in writing.
  • Response time: Privacy requests are typically acknowledged within 48 hours and processed within 30 calendar days.

If you are not satisfied with Jilikobet's response to your privacy concern, you have the right to escalate your complaint to the Philippine National Privacy Commission (NPC). The NPC is the independent authority responsible for upholding data privacy rights in the Philippines.

For more information about our responsible gaming practices and your wellbeing as a player, visit our Responsible Gaming page. For information about the broader rules governing your account, see our Terms and Conditions.

Also on Jilikobet

Terms & Conditions

The rules governing your Jilikobet account, bets, bonuses, and transactions.

Read Terms

Responsible Gaming

Tools and resources to help you stay in control of your gaming activity.

Read Policy

FAQ

Quick answers about accounts, deposits, withdrawals, and platform features.

View FAQ

About Us

The story behind Jilikobet and what we stand for as a Philippine gaming platform.

Learn More
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Your Privacy Protected — Now Enjoy Jilikobet

You know how your data is handled. Now enjoy a platform that's secure, fair, and built for Filipino players — with hundreds of games, live sports betting, and fast PHP payouts.